Returns + Exchanges

 

In the event that you are unhappy with your purchase, we will accept exchanges on items that are still in their original condition (new, tagged, unwashed, unworn) within 5 business days of receiving your order. Those returned items that are deemed worn, untagged, washed or damaged will be sent back to you at your expense.

No refunds or exchanges on sale items under any circumstances.

Details for exchange requests should be directed to Sales@deece.co within 5 business days of receiving your order. Within 24 hours you will receive a return authorisation label, at which point you may proceed to return the product(s)

Attn: DEECE CO
Level 2, 243 King Street
Newtown, Sydney
NSW, Australia 2042


If you wish to send back whole or part of the order, please contact us at Sales@deece.co to arrange. We will review this on a
case-by-case basis and we hold the right to refuse a return if we deem the reason being unsatisfactory.

If you are a customer from New Zealand wishing to return an item, please contact Sales@deece.co to discuss possible solutions.